OUR COMMITMENT TO YOUR PRIVACY, COOKIES, AND THIRD PARTIES
OUR COMMITMENT TO YOU
Our Commitment to You at Menu.lk, we provide a secure, seamless, and enjoyable experience for all our users. Transparency is at the heart of our operations, and this Privacy Policy outlines how we collect, use, and protect your information. When you visit Menu.lk, we may collect certain personal information provided during your order or through our cookies policy.
WHAT ARE COOKIES?
Cookies are small text files stored in your browser’s cache. We use both first-party and third-party cookies for functionality, analytics, and advertising purposes.
WHY DO WE USE COOKIES?
Cookies are essential for the proper functioning of our website. They help us:
- Personalize Your Experience: Remember your preferences and settings to tailor your browsing and ordering experience.
- Analyze Usage: Gather data such as session duration, pages viewed, and demographic information (e.g., age, gender) to improve our services.
- Enhance Security: Ensure a safe and secure environment for all users.
We do not use cookies to identify you personally.
WHAT INFORMATION DO WE COLLECT?
We collect the following types of information:
- Information You Provide: Name, email address, phone number, delivery address, and payment details when you create an account or place an order.
- Automatically Collected Data: Session information, such as pages viewed, time spent on the site, and device information (e.g., IP address, browser type).
- Demographic Data: Age, gender, and location (if provided voluntarily).
HOW DO WE USE YOUR INFORMATION?
We use your information to:
- Process and fulfill your orders.
- Improve our website and services.
- Personalize your experience by showing relevant menus and offers.
- Communicate with you about promotions, updates, and order status.
- Comply with legal obligations and prevent fraudulent activities.
THIRD-PARTY SHARING
We may share your information with:
- Restaurants and Delivery Partners: To fulfill your orders and ensure timely delivery.
- Service Providers: Third-party vendors who assist us with payment processing, analytics, and marketing.
- Legal Authorities: When required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
Your Rights and Choices
You have the right to:
- Access and Update: Review and modify your personal information at any time.
- Opt-Out of Marketing: Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails.
- Disable Cookies: Adjust your browser settings to block cookies. Note that this may affect the functionality of our website.
To exercise these rights, contact us at
info@menu.lk.
Website Media
All media on Menu.lk, including images and graphics, are owned by us unless stated otherwise. Any third-party media used will be appropriately credited.
Disclosure of Your Information
You can request access to your data and ask for corrections or deletions. If you believe any information we hold is incorrect, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.